OnDial Private Limited

OnDial is an AI voice agent platform that answers and makes phone calls for your business 24/7, in natural, human-like conversation.

The problem
Missed calls mean lost bookings and sales. Rigid IVR menus frustrate callers, and teams spend hours on the same repetitive questions, reminders and follow-ups.

What OnDial does
OnDial's AI calling agents handle inbound customer support, virtual receptionist work and outbound calls. Each agent understands what the caller wants while they speak, answers from your approved business knowledge, remembers earlier calls and follows your rules to answer, qualify, book or escalate.

Key features
- Books, confirms and reschedules appointments during the call
- Updates your CRM and triggers follow-ups through live API actions
- Transfers calls to your team with the full transcript attached
- Intent, sentiment, summary and outcome after every call
- Call analytics: top questions, drop-off points, escalation reasons
- No-code Workflow Builder; handles many calls at the same time
- 100+ languages, 50+ accents, including Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi and English
- Under 200ms response latency and 99.4% transcription accuracy

Who it's for
SMBs to enterprises: support and sales teams, clinics, real estate firms, BPOs and call centers. Used in healthcare, insurance, banking, retail, travel, education and hospitality.