The majority of sales strategy discussions are centered on massive shelves, end caps or web advertisements. No one can say much about the small box that is placed right next to the register but it somehow does close sales that nothing in the store can elicit. Counter Display Boxes are silent in that last surge to check out and attract the attention of a customer in those idle seconds of waiting in line. That little span of attention becomes one of the most prized and most disregarded moments of the entire shopping experience.
Standing in line generates a weird sort of attention. People are no longer actively shopping, but they still stand there with nothing to do but window shop. This lazy time causes counter displays to be particularly useful, as there is not much to distract their attention, other than what is literally in front of them.
There are a couple of reasons why this spot does so well:
A counter display box should be able to do much within a small space. It must be large enough to carry a stock of goods during a busy shift, to be able to stand as it is touched and moved about and yet appear clean and well kept after being touched by dozens of customers picking up and dropping goods.
Checkout counters lack much surface space, which is shared with registers, bags, and other store materials. An oversized display box occupies too much space and may be easily taken away by employees because it just occupies space that otherwise is used in day to day activities.
A properly designed compartment, or divider system, prevents products from sliding into an untidy pile after only a few hours of interaction with customers. Staff should not need to constantly reorganize the display throughout a shift for it to look presentable.
Custom counter Display Boxes are superior to generic, off-the-shelf boxes since they are constructed to the size, weight and shape of the actual product being sold. The generic box may be technically correct but loose space causes the product to shift around, tip and have an untidy look which defeats the whole idea of having a counter display.
Custom sizing is most beneficial to brands that sell small products such as snacks, supplements, or accessories, as such items are frequently oddly shaped and have never been meant to fit into regular display boxes appropriately.
Space is limited and this implies that all the design decisions count compared to a bigger package. A counter display box is not large enough to carry long descriptions or cluttered graphics, and so branding must be able to convey a lot of information (and fast) using a very small amount of visual space.
In this narrow area, a couple of branding decisions would be effective:
The retail personnel would tend to lean towards counter displays which have less setup and restocking work. A display that comes in ready to set in place and does not need any additional assembly or fumbling to fold up is used much more reliably than a display that requires more time when on a busy shift. Brands with simplified setup procedures on their side tend to have higher consistency in their placement in different locations of the stores.
The retailers also like displays that last through many weeks without the need to change packaging too often, as changing packaging also generates additional workload that most workers would wish to avoid.
Brands that look at reliable counter display packaging tend to find a list of manufacturers that have a reputation for reliable quality. The following is a brief comparison to review:
The comparison of sample durability, sizing accuracy and communication between these manufacturers presents a more accurate picture than pricing will ever do. Those who wish to have a first-hand look at a manufacturing-first process can inspect it with Kwick Packaging.
Counter Display Boxes pack more power over the ultimate buying decisions than most brands acknowledge, particularly in that brief, idleness window as customers wait in line. The correct size, structure and branding strategy can make a small piece of the packaging a truly effective sales tool. The brands that consider this last leg of the shopping journey tend to experience higher impulse purchases and enhanced product exposure, exactly where it matters most.